Support Services for SSW Workers in Japan

For individuals seeking to migrate on the Specified Skilled Worker (SSW) visa and those already in Japan on this visa, several support services are available. Here’s a helpful table listing key services, how they can assist you, and their contact information.

Support ServiceServices ProvidedHow They HelpContact Information
Immigration Services Agency of JapanProvides official information on visa requirements, application procedures, and updates on the SSW programGuidance on eligibility criteria, required documents, and application process+81 (0)3-3580-4111
Ministry of Foreign Affairs of JapanInformation on the SSW program and support systems for SSWsDetails on support employers and RSOs must provideWebsite
SSW Japan Visa (RSO)Visa consultation, career consulting, and business consultingAssists with visa applications, job placement, and business visa applications[email protected] / +94 75 351 1075
Crave SSW Support (RSO)Recruitment support, employment assistance, and living infrastructure supportSupport from recruitment to daily life setup, consultation in Nepali, Burmese, and EnglishWebsite
Japanese Employers (SSW Sponsors)Pre-arrival guidance, housing, and job assistanceProvides necessary support for SSWs to integrate and succeed at workContact your employer directly
FRESC (Foreign Residents Support Center)Legal advice, employment assistance, healthcare supportMultilingual assistance for foreign workers, including help with legal and employment issues+81-3-5363-3013 / FRESC Website
Japanese Language SchoolsJapanese language education tailored for SSW visa holdersHelps achieve the required N4 level proficiencySearch local schools
Cultural Integration ProgramsWorkshops and events to help SSWs understand Japanese culture and customsFacilitates smoother integration into Japanese societyCheck with local community centers
Labour Standards Inspection OfficeLegal advice on labor laws and rights for foreign workersEnsures SSWs understand their rights and can address any workplace issuesMinistry of Health, Labour, and Welfare
TELL Japan (Mental Health)Counseling and mental health supportProvides mental health support in English for foreign residents+81-3-5774-0992 / TELL Japan Website
SSW Job BoardsJob listings specifically for SSW visa holdersConnects SSWs with potential employers across the 14 eligible industriesSSW Senage Job Board

Common Problems and Where to Find Help

Even with support services available, SSW workers may face some common challenges. Below are potential problems you might encounter and where to find help:

1. Language Barriers

  • Problem: Difficulty communicating at work or in daily life.
  • Where to Find Help: Enroll in Japanese language schools or check for free classes offered by your city office.

2. Difficulty Finding Housing

  • Problem: Struggles with navigating Japan’s rental system or facing discrimination.
  • Where to Find Help: Your employer or support organization should assist with housing. Real estate platforms like GaijinPot Housing can also help.

3. Workplace Issues

  • Problem: Experiencing unfair treatment or misunderstandings at work.
  • Where to Find Help: Reach out to the Labour Standards Inspection Office or consult your local FRESC center for legal advice.

4. Cultural Adjustment

  • Problem: Challenges in adapting to Japanese work culture and social norms.
  • Where to Find Help: Attend cultural integration workshops offered by local municipalities or community centers.
  • Problem: Facing issues like unpaid wages or wrongful dismissal.
  • Where to Find Help: Contact the Labour Standards Inspection Office or your local Immigration Services Agency office.

6. Mental Health Concerns

  • Problem: Struggling with stress, anxiety, or other mental health issues.
  • Where to Find Help: TELL Japan offers mental health counseling in English and can provide support.

Additional Resources

Online Resources

  • SSW Job Boards: For job listings tailored to SSW visa holders, visit SSW Senage.

Japanese Government Websites

FRESC (Foreign Residents Support Center)


By utilizing these support services, SSW visa holders can better navigate life and work in Japan. From finding housing to getting legal help, many resources are available to assist you in overcoming challenges and ensuring a successful stay in Japan.


Need more information? Visit our SSW Support Resources page for further details on how to find help in Japan!